Stephen Ngigy
It was a seamless process - from identification of available vehicles in the auction, bidding and finally processing the payment and shipment. The support provided during the whole process is fabulous and I did not know the car importation process can be that smooth and timely. Feedback on shipment schedule, port clearance and transportation to Nairobi was forthcoming and hence there was less anxiety. Finally, the car was received in the same condition as provided in the auction report. Francis' masterly of Japanese language also makes it easier to understand car details and conditions. It saves money and time, and finally once gets a perfect car. Keep it up!
Sarah Chepkemoi
I had a wonderful experience with Francis, very professional. I would recommend Jap Imports Ltd to anyone especially for beginners who even have no idea of the type of car they want to purchase. The cars are low mileage and smooth ride plus no mechanical defects. Keep it up.
Abdiwahab Abdinoor
dependable and trustworthy team
Timothy Okech
Jap Imports offers excellent services. I received timely updates about my Kluger, the car was shipped on time as agreed and all the charges were as agreed without any variations. The payments were made to KRA and receipts provided for purposes accountability and transparency. I highly recommend Jap Imports for anybody who would like to import a car.
Eugene Wanyama
Very reliable. Top notch service.
Victor Nkiiri
Received my car in perfect condition. Very low millage at 30,000 closest I have come to owning a showroom car. Very good service i received from Francis from beginning to the end.
James Whistler
Highly reliable and efficient when it comes to prices and delivery time.
Timothy Okech
Jap Imports offers excellent services. I received timely updates about my Kluger, the car was shipped on time as agreed and all the charges were as agreed without any variations. The payments were made to KRA and receipts provided for purposes accountability and transparency. I highly recommend Jap Imports for anybody who would like to import a car.
Nderitu Simon
Fantastic service, my Escudo and Toyota Succeed are here. Keep it Up JAP Imports.
Sylvia Makungu
They are very swift and experienced. I would say they are really good at what they do.They don't have any hidden charges! The car u see in Japan is what will be delivered. I could praise them a whole day!I met them online and no one gave me a referal, I read their profile,visited their offices n trusted them to get me a car, it took about 3months to get the car i wanted with exact specs and once identified in 6 weaks I had my car.Anytime I would recommend them to anybody, to date my car has nèver given me issues 2years down the line not even a puncture! Still using the tyres the car came with.Francis I say kudos! keep up the good customer service.
Ulrika Molin
My experience with Jap Imports was great! The information through the whole process was very good and everything went smooth. I am very happy with the car and highly recommend Jap Imports if you would like to import a car to Kenya.
Antony Mwai
I have Jap Imports Ltd to bring in 3 cars (2 from Japan and 1 from The UK). The process was honest, swift and transparent. I have not heard any issues with this compnay or the source of the Vehicles. I would fully recommend Jap Imports Ltd to anyone.
Andrew Ojodeh
Innovative web based tracking app,
123backspacetab
My experience with Jap import was fabulous! Dealt with them remotely which can be a challenge on itself but their prompt response to my numerous emails/calls did help ease this challenge. They kept me posted on each stage & were proactive in notifying me if there was any change to the schedule. Their website which was my first contact with them is outstanding & helped a lot when I was researching on the different CRV specs/models available in Japan. I would highly recommend their services!