Do you know that you can now apply for a smart Driving License from NTSA?
If you are like most Kenyans, you have at one time, or another found the red book like driving license unattractive or even cumbersome.
Well, those days are now gone. You can now easily exchange your old driving license for the new digital one by just following a few steps online.
Before we go to the application process, here is some 411 about the new digital driving license:
The new smart driving license from NTSA costs 3,050kes, and everyone will be required to have migrated to it by January 2021.
It will also contain a host of information, including your blood type, biometrics, and any traffic offenses you might have committed!
This information will be contained in a chip that can only be read by special card readers to be used by NTSA.
This digital DL, which looks much like your ID, will work on a point system where points will be docked for bad behavior on the roads.
Different offenses will carry different point’s value.
You will be started with 100 points, and if these fall to 40, your driving license will be revoked for 6 months or even permanently. So stay woke people!
But that’s not all. As the system settles down, this digital DL could have several other implications.
Because the card will record all your driving behavior, this information will be useful to insurance companies when determining how to insure you and your car.
NTSA is currently in talks with insurance companies to have good drivers rewarded with low premiums, and bad drivers punished with high premiums.
In future, your driving history will also be valuable to employers.
There might be some ethics involved here, but employers run background checks all the time.
Nothing like your driving history (multiple offenses, warnings, etc.) to tell them whether you are a risky employ or not.
Focusing on the positive, you will no longer have to carry the red book around with you much longer!
Before you can apply for a smart DL, you need to have an account on the Transport Information Management System (TIMS) run by NTSA.
To create the account:
1. Go tims.ntsa.go.ke.
2. If you already have an account, all you have to do is log in.
3. If you don’t have an account, click on the register button at the bottom of the page.
4. This will redirect you to the page below. Select ‘individual’ option and input your ID Serial Number.
5. You will then fill in other required details such as KRA PIN, names, and phone number.
6. If all the information is correct, request for a verification code which will be sent to your phone.
7. Input the code on the verification tab, and you are now registered with TIMS.
To Apply for the Smart DL
1. Once you have created an account with TIMS, go back to tims.ntsa.go.ke and sign in.
2. You will be given several options- select ‘Driving License’.
3. This page will have all the details of the current driving license that you are holding.
4. On the left-hand side of the page, select the option ‘Apply for smart DL.’
5. You will be taken to a page with your current DL details where you will be asked to verify that all information, specifically the class, is correct.
6. If all the information is correct, then you should proceed to apply by clicking the ‘next’ button at the bottom of the page.
7. If there is something that you would like to correct, do so using the red link at the top of the page. You will have to wait for your information to be corrected before proceeding with the application.
8. On the next page you will be asked to make payment, and you will be redirected to a payment page with several payment options:
9. After making payment successfully, you will be required to book an appointment with NTSA.
10. At the appointment, NTSA will take your photo, fingerprints, and any other relevant details.
11. Typically, your smart DL should be ready in 5 working days. NTSA has, however, been experiencing a backlog, and you might have to wait a little bit longer than that.
Hey, Apart from my ID is there anything else I need to carry from my appointment? Also arethe fingerprints and photo only done at NTSA, I indicated collection at Huduma Center can I do the process there
Just your ID, nothing else. The photo and fingerprints can be collected at the Huduma Center.
I went to a class and passed the test.Can I wait for the required period and apply for a smart Dl without having applied for an interim?
yes you can
How
Hi the process of applying for smart DL is excellent especially people with new account but people with old tims account forgot their passwords and others change phone numbers. no near NTSA office. please create Email where users can mail documents for processing DL.
HOW WILL IGET IT
Please follow instructions on tims.ntsa.go.ke/
My Huduma centre visit date for SDL expired, how do i renew
Asking the same question also.
Hi guys, kindly contact NTSA directly for these queries. Thank you.
GIME THEIY NUMBER
Please check tims.ntsa.go.ke/
how long does it take to make corrections on the Driving licence before applying for a smart one
Hi Vincent, kindly contact NTSA directly with this query.
I have tried applying for the smart card but it keeps on telling me I have a pending application and again you’ve said that it start with 100 points yet mine is 20 and I’ve not yet received the dl ?
Hi Caleb, kindly contact NTSA with this query.
If you are applying for the first time,you have to pay for the interim first,then the smart dl follows..the interim payment is the application that is pending
THANK YOU I HAD THIS ISSUE TOO. NOW I KNOW.
Yes
I’m trying to apply for the smart driving license but it’s telling me pending application
Am also facing the same challenge
First pay for the interim. That’s the pending payment.
Hi,go to “Pay for new Driving licence “and pay 750 then proceed to “apply for smart DL”
I am trying to register on tims but the system does not accept my ID no. at the ID Serial No. point it says person not found. Kindly guide on this
HI Carol, we have only given information on the smart DL, kindly contact NTSA directly for further information.
Just go to ntsa
Could be that you took another id card, please use the latest id card serial number
Hi Carol,if you had lost and misplaced your ID the serial number of your ID has Changed.Visit NTSA offices in upperhill for them to update
Hey Carol, your ID number and ID serial number are two different things….ID serial number is at the top left of your ID card while ID number is at the top right….try inputting the serial number instead of ID number
USE YOUR ID SERIAL NUMBER INSTEAD
After getting to the apply smart DL option,the site collapses and I can’t get through to NTSA through the phone numbers provided. Anyone else experiencing this?
Hi Bhoke, this happens when the NTSA system is down. We trust that you got the help you needed?
how to apply for interim driving license from tims
HI, kindly log into your NTSA accounts and follow the directions given
Hello, was applying for smart dl and am notified that there is pending application. what does this mean?
Hi Victoria, we recommend that you speak directly with NTSA to clarify the status of your application.
Hey, am trying to apply for smart card and the system reflects there is pending payments. I completed my classes December 2020 this is my first DL. what should i do plz.
My dl got burned and I never reported
HI Simon, pole sana for that! Have you applied for a new one with NTSA? The process is very simplified these days.
Do I need a police abstract?
Hi Simon, now that your DL got burned, yes, you will require a police abstract to apply for a replacement.
I lost my smart how to reapply
Hi John, kindly go to https://www.ntsa.go.ke/ and follow the application procedure
I cannot register. When I try to register, I am advised that there is a typo. What shall I do?
Hi Dr. George, For this error, we advise that you visit NTSA offices so that they can rectify the problem in the system.
How do I download appointment letter for smart dl
Hello! Am applying for smart dl but, it says I have pending application
Hi Felistas, for this, kindly contact the NTSA directly.
hi,an unable to apply for my smart dl ,and i have a pdl which will expire on july 19.
Kindly what could be the problem?
Hi Esther, for this kindly visit the NTSA so that they can check the problem in the system.
when i open the tims account its telling me to apply for a Pdl yet the current pdl i have will expire on july 19 2021.Do the two have a relation ,must the PDL Expire first for Smart dl to be applied?
hy i applied for interim bt is not reflecting in my account for printing
I have not gotten my smart dl its now two months since they took my fingerprints
my interim expired but I’m unable to apply for my Dl. when i log in to my Tims, it says error and no information about me is found when you go to my dl or apply for smart dl. kindly help
Is one allowed to choose where to book for the appointment or the system just chooses for you because i did my exam at a different place and i want to book my appointment at my current location
Hi Nobert, Kindly contact NTSA for this
I had interim which expired.now I would like to have smart DL
Hi Wario, Kindly contact NTSA directly for this.
Hey,when I click the apply for smart dl option it says I have a pending application..what does that mean?
What if i don’t have my I’d card with me here and i have ready booked figure print appointment
Hi Joel, Kindly contact NTSA directly for further assistance on this.
I APPLIED FOR MY SMART DL 2 MONTHS AGO YET TODAY I HAVENT RECEIVED ANY MESSAGE FROM NTSA REGARDING TO THE DL
how do i apply for smart card please assist?
Hello I applied for smart DL and submitted my application without printing out the payment invoice, now I cannot access the invoice so that I can download it, what do I do?
When applying is it a must one to have KRA PIN??
Hi Consolata. To apply for the smart DL, you need to log into NTSA TIMS system, where you must have an account. To create an account you will need to have a KRA PIN. It therefore follows that it is necessary.I hope this answers your question?
Hallo…what makes your Dl to be revoked
Is it possible to include my email address in my account after processing my DL
Yes, you should be able to edit your personal information in your account
Why does it tell me that I have a pending application when i apply for the smart dl
Hi Vick, I am not quite sure why…you may want to consult directly with NTSA on this
I have my Interim but I lost my previous phone number
How can I apply for a smart DL
Is everything for smart dl done at the huduma center
I paid but it tells me to pay again, why?
please rectify my DL classes on e-citizen account,, my TIMS account reflects the D1 van endorsement but e-citizen account and NTSA self service app don’t,, please help
How much to pay for endorsement?
I applied for the Smart dl but it’s saying waiting post what is wrong, because the receipt is not generated